Privacy Policy
Effective date: November 13, 2026
This Privacy Policy describes how Rooted and Built Contracting LLC ("we," "us," or "our") collects, uses, and protects information when you use our website or contact us.
1. Information we collect
Information you submit on our forms: first name, last name, phone number, email address, service needed, ZIP code, and message.
Your optional choices about SMS consent, including whether you opted in to marketing messages, non-marketing messages, or neither.
Information you provide when you call, email, or otherwise contact us.
Technical information such as IP address, browser type, device information, pages visited, dates and times of visits, and similar analytics or log data.
Cookie and similar tracking data, as described below.
2. How we use information
- To respond to estimate requests and other inquiries
- To schedule and communicate about appointments and projects
- To provide customer care and project updates
- To send marketing or promotional text messages only if you separately opted in
- To send non-marketing text messages about your estimate, appointments, project updates, and customer care only if you separately opted in
- To operate, maintain, and improve our website
- To protect our rights and comply with legal obligations
3. Cookies
This site may use cookies or similar technologies for basic site function, preferences, and analytics. You can control cookies through your browser. Blocking some cookies may affect site features. We may use service providers that support hosting, analytics, and communications.
4. Third parties
We may share information with service providers who help us operate the website, CRM, hosting, analytics, and communications, and who are expected to use the information only to provide those services. We may also disclose information if required by law or to protect rights and safety. We do not sell personal information.
5. Mobile information and SMS opt-in data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, sold to, or rented to any third parties.
6. SMS / text messaging
Text messaging originator opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes. This information will not be shared with, sold to, or rented to any third parties.
If you opt in, message frequency varies, message and data rates may apply, and you can reply STOP to opt out or HELP for help. Support is available at (469) 234-4415 and joey@rootedbuilt.co. Consent is not a condition of purchase. See our Terms for the full SMS Terms.
7. Data security
We use reasonable safeguards to protect information. No method of transmission or storage is completely secure.
8. Your rights
You may request access to, correction of, or deletion of personal information we hold, and may withdraw SMS consent at any time by replying STOP or by contacting us. To make a request, call (469) 234-4415, email joey@rootedbuilt.co, or write to us at 529 W Commerce St, Dallas, TX 75208. Some records may be kept as required by law or to complete a project already underway.
9. Contact information
Rooted and Built Contracting LLC
529 W Commerce St, Dallas, TX 75208
Phone: (469) 234-4415
Email: joey@rootedbuilt.co
10. Updates
We may update this Privacy Policy. The effective date at the top of this page will be revised when we do.